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Case Study -
Rachel’s - a delicious story of PR driving sales

Background:
Rachel’s, the leading brand of organic yogurts and chilled dairy products, hired Threepipe in 2010. The brief was to create an on-going, proactive campaign to deliver brand and product coverage in consumer lifestyle, national and “foodie” media, to reach an ABC1 35 - 55 year old, primarily female, audience.
   
Objectives:
Create quality editorial coverage within consumer lifestyle, food and national media
Maximise consumer awareness of new product development and limited edition flavours
Communicate the brand’s messages of superior taste and quality
Improve the brand’s presence within trade media to support the sales process
Support Rachel’s in achieving year on year increases in sales growth and share of market
   
Solution:
Our strategy was a simple one: to educate media and consumers about the superior taste and quality of Rachel’s products and we put in place an integrated PR and social media campaign to achieve that, including:
Product PR
Recipes
Facebook community building & engagement
Blogger relations
A major partnership with designer, Emma Bridgwater
   
Results:
During 2010, we delivered a total of 400 pieces of editorial and blogger coverage:
172 in consumer/lifestyle media
14 in national media
69 in specialist & trade media
107 in regional media
38 blogs
In total, the media coverage achieved a cumulative reach of over 240m at a cost per thousand of just £0.25. The Rachel’s Facebook page went from zero to 3,760 likes, grown organically over 6 months, with a highly engaged community registering 131,000 post views and 1,672 post comments.
   
Outcomes:
In the face of big-spending competition and tough market conditions, 2010 was one of Rachel’s best ever years:
Fastest-growing established supplier in their category, with 23.8% y-o-y growth
Share of market increased from 21.9% in 2009 to 30% in early 2011
£6.25m of value added to the brand in 2010
   
Andrew Curzon, Marketing Manager at Rachel’s, ‘With no advertising, PR was key to the growth of the Rachel’s brand during 2010. The quantity and quality of coverage generated by Threepipe far exceeded anything the brand had achieved previously. In a highly competitive market we were able to significantly increase our market share and 2011 looks like being even more successful’.
   
   
Full Case Study > Download full case study [pdf]
   
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